Ability to handle any sales situation calmly, professionally and patiently

I’m impressed by Ming’s ability to handle any sales situation calmly, professionally and patiently, even with the toughest customers. This skill set of her has helped the team grab many clients throughout our journey. Ming has always kept the team’s morale up, and her ability to develop new ways to achieve the company’s goals were inspiring. She will always put customer’s best interests at heart first. By understanding customer’s challenges, drivers, and goals, we can increase our win chances by carefully considered why our solution makes more sense than a competitor’s offering. Through Ming, I had learnt that persistence, when done respectfully and consistently, breaks through. Ming has imparted upon me that to be top sales achievers, they need to possess a unique ability to cope with difficulty, to negotiate obstacles, to optimize performance in the face of adversity and complexity. Always take rejection as a personal challenge to succeed with the next customer.

Super professional sales

Ming is a super professional sales, who’s highly motivated with extraordinary problem-solving abilities; she’s a coach who’s really keen to help from her deep heart and would be sincerely happy for you once you got any improvement or achievement.

She will guide you with her experience, both success and failures. To share the success makes me know the best and most efficient way to get to the target, to share the failures makes me avoid the mistakes in advanced. She will always be there when you need help, even when she was driving. Answering the calls as long as she’s available and never ask you to pay her back.

An Actualizer, An Achiever , A Motivator

Ming has always put forth her energy to meet client, management and team’s expectation. As a leader, Ming has an exceptional ability to organize and execute and, is a person who is extremely passionate about her work and staff. Ming is also very much a down-to-earth person, never aloof despite her position and is ready to work with anyone, at whatever level, to get things done.

Genuine and a driven sales leader

Ming was able to start a relationship from scratch, develop genuine rapport, come across as genuine in her willingness to help, and help bring a solution to a client problem. She was able to listen, understand the problem being articulated and then get buy in from all her team members to work on the opportunity to close her sale.

Passionate leader with a human touch

I have known and been working with Ming for more than 7 years. I worked with Ming when I was the Head of Technology for Tesla. I continue to work with Ming when I move to Dentsu. On a day-to-day basis, I interface with many sales leaders and salespeople and what sets Ming aside from the rest is her customer centric mindset, commitment for mutual success and her attention to details. When faced with challenges, Ming is able to help us to resolve the issues faced with quick response and resolution. She provided us with a high quality performance network solution to solve our challenges at a cost effective rate. Ming is a passionate leader with a human touch. She values long term relationships and remembers details like birthdays and makes it a point to celebrate together whenever possible. 

Inspiring sales coach

Ming is an inspiring sales coach. She is customer centric, objective oriented and has a sharp and clear mind that sets her aside from other sales people. She is dependable and can be trusted to support us and and to solve the challenges faced in supporting my business. Throughout our customer experience journey and engagements, Ming will improvise to suit our customers’ needs. With Ming, we can have a very honest discussion that can help us discover our concerns and set out clear expectations. Salespeople will have clarity on the next steps on the sales cycle to drive deals to closure.

A real reliable partner

Ming sincerely values customer success and takes action to achieve it. She supports us from all aspects as much as she could even though sometimes it is out of her business area. She provides the best ever service and delivering all of the projects successfully and efficiently. It has been excellent experience working with the team led by Ming. Ming is more than a business partner but a truly friend. She is very reliable. Ming helped us to successfully overcome a crisis that we had in HK airport in 2019. The situation is extremely complicated, however, Ming led the delivery team by herself directly and built a very innovative solution in a very short time. Ming and her team are a crisis killer. This is what we call, a real reliable partner.

Top notch sales training

Ming has deep understanding of the product that she sell, sales process, and customer journeys, allowed her to map out a strategy that is a custom fit to different key customers. This makes an easier sales approach that resulted in higher percentage of sales closing. She is very personable and more often than not, able to create personal and professional relationships and connections with key decision making stakeholders on both customers and partners sides.

Her skills in building sales process and training her team are enviable. She was able to lead her team to pivot from one product to another with ease. She was also able to build different sales processes that’s a custom fit for each vertical, industry, and/or customer size group. Finally, her training for her sales team is top notch. The training as usual, covers all the necessary areas that are required to close the deal.

An excellent motivator

Ming exhibits, conducts and adopts highest ground of professional conduct under all situations. She has consistently exhibited role model behavior when engaging external clients and internal employees. Her unique approach comprises of exhibiting empathy and sympathy towards clients and employees. This allows her to win trust and sets the ball rolling long term relationships that circumvent into long lasting friendships. Ming strongly believes in continual learning , coaching and imparting knowledge to groom talent. She is a very good listener and keen observer. Both these qualities are essential to provide quality feedback. She continually raises the bar and walks the talk. She is persistent, strives for excellence and is an excellent motivator. Her optimistic attitude is contagious and creates an impact in boardroom sessions. She is always approachable and gives a personal touch in every conversation that makes the person feel important and wanted. In summary, Ming is a colleague with whom I can go to war and win blindfolded.

Best salesperson I ever met

Ming is one of the best salesperson I ever met in my career. Her sales methodology and techniques have been tested and proven across big or small customers/deals. I have learnt a great deal from her throughout my 5 years working for her. We remain close friends and she will be the first person that I will approach if I need any guidance in my career.

Innate ability to clearly and effectively communicate on all levels

Ming’s success in sales stems from her innate ability to clearly and effectively communicate on all levels of the corporate enterprise world. She has the natural ability to very quickly establish trust and confidence at the onset of any engagement; a defining skill that separates her leadership from everyone else.

Her approach and style is very much consultative wherein she can comfortably level with anyone and be able to recognise, feel and address challenges and successes across multiple dimensions.

Her energy and positive attitude is super contagious, motivates and drives us to go above and beyond

Ming is a professional sales executive. She is always positive and energetic and she is able to influence people by her high energy and can-do attitude. Ming is highly aggressive and is able to tackle all issues and make things happen. Nothing can stop Ming as she loves challenging and overcoming problems. As a mentor, she is willing to help and extremely enthusiastic to share her knowledge and experience with her team and co-workers. Instead of just sharing, Ming always leads by examples and loves to demonstrate by doing things successfully and effectively first. She paves the way for others and her mentees so that her fellows can do things in a very much easier way. Ming coaches us to do a step further than other competitors so that both customers and internal teams can feel her passion. The customers will have good impression and strong bonding and relationship will be built.

Went above and beyond to build a long-term partnership

We approached Ming’s firm with a specific problem. She took a keen interest in solving that problem, but she went above and beyond to build a long-term partnership that has continued for years. Ming creates a customer ecosystem rather than individual client-vendor relationships. She has incredible level of care and concern for customers and her own staff. Ming helped us grow in new markets by offering services tailored to the unique needs of those markets, at fair prices, and with a level of responsiveness and service that is miles above the industry norms. She is open, honest and truly inspirational!

Always with the client

Ming is always with the client: she is not a sales person that you won’t meet anymore after she got the deal. Before proposing any solution, Ming carefully listened to our challenges and needs. She follow us during the entire process and did not disappear after signing the contract. Even today, we are facing a problem, we can still escalate to her and she would help us. Ming is always available to listen and to propose solution based on our needs, not based on the catalog of services or products that she has. It is always a great pleasure to meet with Ming and have networking experiences with other clients. She is very detailed oriented and she has the client in her heart.

Leader who walk the talk

Ming is a professional salesperson who does her best for customer. She is open, transparent and direct. Ming showed the way by leading as an example. Her persistence and never accept no attitude have made me self-reflect and change the way I have thought about things. This in turns allows me to adopt what I observe from her into my way of improving the way in managing customers, and teams in my own style. Through Ming, I had learned to develop empathy by putting myself in customer shoes and doing the best for customer which they will appreciate and further build trust in the relationship.

A passionate, well organized and highly effective sales leader

Ming has the ability to engage different types of customers with ease. She possess the ability to build long term relationship with customers she interacted as oppose to a typical customer-vendor relationship. She is a passionate, well organized and highly effective sales leader. Ming is always patient with customers, trying to understand their pain points before proposing solutions to meet their needs. The ability to convert product features into a solution and to clearly articulate to the customers is key to win deals. Ming has truly mastered that technique which is crucial for any companies who wish to retain existing customers or pursuing new ones.

Authentic Sales Leader

Ming is the most effective sales leader I have met – she makes things happening in a blink. Sales is about the relationships and eventually people understanding each others. Ming is a truly authentic sales leader and she has a lot to share on how the relationships are built and maintained over the years. When working together Ming was very committed to reach our targets by the deadline. She was able to navigate in the middle of the challenges by communicating effectively with different parts of the organization and also get through the bureaucracy. If something is not going to work out, Ming will transparently tell you about it and propose alternative solutions. She genuinely focuses on finding the best possible solutions for her customers.

Practical, positive and inspirational

Ming is an experienced sales professional who masters practical techniques at each stage of a sale life-cycle, from start of customer identification to the successful deal closing. She possesses extremely positive attitude and expert industry knowledge, able to open new opportunities independently and win the hardest deal with strong closing power.

She’s practical, positive and inspirational. She can effectively elaborate sales approaches by capitalizing her vast successful field experience.

Supportive and responsive coach

As a coach, Ming is very supportive and responsive. One of the things I had learned from Ming that helped me the most in my sales journey in winning deals is determination. Never give up. Price is crucial, but service, solution, professionalism and ethic also take considerable portion to win the deal. When the work is based on trust and professional service, enduring relationship with client is always there.